CUSTOMER CARE
If you have any questions or concerns that cannot be answered by the Return and FAQ section below please take the time to fill out your information and we will reach back to you at soon as we can.
Have any questions or concerns?
We’re always ready to help!
send us an email at:
RETURNS
All original Artworks, prints, and digital copies are final sale, shipments will be insured and a refund will be issued for any unarrived or damaged packages.
FAQ
How do I request a custom painting?
Whether is something similar to what I have already done or something that is new feel free to reach out anytime by messaging us directly on Instagram or by email. There is a request section on the about the artist page of this website or feel free to inquire above to start a dialogue!
What is the processing time?
Custom orders have determine deadlines according to the difficulty of the piece and client will be updated of any changes along the process.
Premade orders will be shipped out every Friday and you will receive a tracing number once it has been sent.
How do I return a print for exchange?
Email us above and let us know which print you would like to exchange with the name that was on the original order and we will send you a return shipping label to complete the exchange!
How do I track my order?
A tracking number will be emailed to you once it has been shipped so you can follow your paintings journey to its new home!
Payment methods and costs
Prices are listed before tax and include the cost of shipping.
What are your delivery options?
The fastest shipping option will be chosen depending on the destination, Canada post will be our primary shipper.
